Privacy Policy

1. Scope

This policy applies to all personal information collected by L'Oeil GRH, in particular from:

• job candidates,
• employees and collaborators,
• clients, partners and suppliers,
• visitors to our website and users of our digital platforms.

2. Personal Information Protection Officer

In accordance with Bill 25, L'Oeil GRH has appointed a personal information protection officer:

Julien Guérard
Personal Information Protection Officer
Email: jguerard@loeil-grh.com

Any request relating to the management or protection of your personal information can be addressed to this person.

3. Types of Personal Information Collected

Depending on the nature of your relationship with us, we may collect in particular:

• Name, first name, contact information (address, email, phone)
• Resume, professional and educational background
• Information relating to compensation, targeted position, availability
• Identification and authentication data (e.g.: login credentials to our tools)
• Information collected via our website (IP address, browsing data, forms)

We only collect information necessary for the purposes for which it is used.

4. Collection Methods

Personal information may be collected through the following means:

• Application or contact forms on our website
• Communications by email or phone
• Individual or virtual interviews
• Internal systems (CRM, recruitment software, candidate databases)
• Authorized third parties (e.g.: job platforms or professional references)

5. Collection Purposes

Personal information is collected and used in particular for:

• The evaluation and processing of applications;
• Matching between candidates and employers;
• Managing client relationships and service contracts;
• Recruitment, hiring and personnel management;
• Communication with candidates, clients and partners;
• Continuous improvement of our services and website;
• Compliance with our legal and regulatory obligations.

6. Consent

By transmitting your personal information to us, you consent to its collection, use and communication in accordance with this policy.

You may withdraw your consent at any time, subject to legal or contractual obligations in force.

7. Communication and Transfer of Personal Information

Your information may be communicated:

• To clients and employers as part of the recruitment process;
• To service providers (hosting, HR platforms, IT tools) subject to confidentiality agreements;
• To government authorities when required by law.

In the event that data is transferred outside Quebec or Canada, particularly to the European Union, L'Oeil GRH ensures that adequate contractual and technical measures guarantee a level of protection equivalent to that required by Bill 25 and GDPR.

8. Retention and Destruction of Information

Personal information is retained only for the duration necessary to achieve the purposes for which it was collected, in accordance with our internal policies and applicable legal requirements.

Once the retention period has expired, the information is destroyed or anonymized in a secure manner.

9. Information Security

We implement physical, technical and administrative security measures proportionate to the sensitivity of the information, including:

• Secure access controls;
• Encryption of communications and databases;
• Internal confidentiality policies and staff training;
• Regular backups and security incident management.

10. Your Rights

Subject to applicable legislation, you have the following rights:

• Right of access to your personal information;
• Right to rectify inaccurate or incomplete information;
• Right to withdraw consent and delete data (subject to legal obligations);
• Right to portability (GDPR);
• Right to object to processing or automated decision-making.

Any request must be addressed in writing to the personal information protection officer.

11. Cookies

Our website may use cookies to improve user experience and analyze traffic.

You can refuse or delete cookies through your browser settings, but some features may then be limited.

12. Policy Modifications

L'Oeil GRH reserves the right to modify this policy at any time to adapt it to changes in its practices and legal requirements.

The date of the last update is indicated at the beginning of the document.

13. Contact Information

For any questions, comments or requests relating to this policy, you can contact:

L'Oeil GRH
Personal Information Protection Officer:
Julien Guérard
Email: jguerard@loeil-grh.com
www.loeil-grh.com